Return & Refund Policy

Return & Refund Policy

Please allow two weeks for your return to be processed if sent by mail. You will receive an email confirmation once your return has been processed. Your financial institution may take longer to reflect the transaction. Please note that your financial institution may take longer to reflect the transaction. If you have any questions about your return, please contact Customer Service.

♦ When you return your purchase to www.elairehaircare.com by mail and we receive your item within 30 days of purchase, you will receive a full refund to your credit or debit card for the purchase price of the item.

Returns by Mail

♦ Fill out both sides of the Return Form attached to the Order Summary and include the Return Form with your items. Include your name, e-mail address, and phone number so that we can contact you, if necessary.

♦ Package your return item in a well-padded envelope or box to prevent damage in transit.

♦ You will receive an email confirmation when your return is processed.

Returns can be mailed to:

ELAIRE TRADING

568-G-29, Kompleks Mutiara,

 Batu 3 ½ , Jalan Ipoh, 51200 Kuala Lumpur, W.P.